Any cancellations, returns or exchange are governed by this policy ("Return Policy"). Unfortunately, currently we do not entertain any claims of refunds or cancellation.
Programs enrolled cannot be canceled for the duration for which the payment has been made. Customers can cancel the Program and use of the services on this website before the payment of the next installment.
In a rare case of refunds being approved, then the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 15 days.
In case of any delays or assistance, please contact us at info@greatify.ai
Where a refund is approved, it is issued to the original payment method used at the time of purchase. Depending on your bank or card provider, it may take additional time after our 15 day processing window for the credit to appear on your statement. We will confirm by email once an approved refund has been initiated from our side.
This policy applies to programs and services purchased directly through this website. Where ExamX is provided to an institution under a separate written agreement or purchase order, the cancellation and refund terms of that agreement take precedence over this policy.
If you have any questions about cancellations, returns, or refunds, or believe your situation needs a closer review, please reach out to our team. We are happy to walk you through how this policy applies to your specific enrolment or subscription before you make a decision.